The Inman & Fitzgibbons, Ltd. Service Plan for our clients is as follows:

Scope of Work:

  1. We will be available to receive inquiries and render legal opinions regarding our client’s legal matters regardless of whether the cases have been referred for defense.
  2. We will provide legal education seminars at no cost to our client.
  3. We will return telephone calls as soon as practicable. In doing so we will:
    1. Always have attorneys available in our office during regular business hours to receive telephone calls.
    2. Return telephone calls placed to an attorney who is in the office within 10 minutes whenever possible.
    3. Call in regularly for our messages when we are out of the office and return phone calls promptly.
  4. When a legal matter is referred to our office for defense, we will:
    1. Send a correspondence to the claims specialist acknowledging receipt of the file.
    2. Prepare and file an Appearance at the Illinois Workers’ Compensation Commission or in the appropriate court.
    3. Investigate and determine the status of the legal matter at the Illinois Workers’ Compensation Commission or in the appropriate state or federal court.
    4. Send a correspondence to the petitioner’s/plaintiff’s attorney advising of our Appearance, requesting copies of relevant medical records and reserving our right to have the petitioner/plaintiff examined by an independent medical examiner.
    5. Within forty-eight (48) hours of receipt of a legal matter which has been referred for defense, we will:
      1. Review the original file materials
      2. Investigate the relevant facts
      3. Research the applicable law if necessary
      4. Provide a written analysis of the cause of action, including an outline of the facts, medical history, litigation status, and litigation budget. In our initial written analysis of the case, we will provide our legal opinions concerning compensability/liability and trial exposure, and make recommendations regarding the future handling of the case.
  5. Apply an early recognition theory in the aforementioned written analysis with recommendations for future handling. In doing so, we will:
    1. Advise on the issue of compensability/liability and whether additional information is required to make such a determination.
    2. Determine “drop dead” dates by which the case should be classified as being prepared for settlement or disputed and prepared for litigation.
  6. Within thirty days from issuance of our initial case assessment letter, we will discuss the analysis and recommendations with the claims specialist to finalize our plan of action for the handling of the claim.
  7. We will provide the claims specialist with periodic updates.
  8. Upon receipt of any substantive information, we will provide an analysis including the effect of same upon our plan of action and future handling of the case.
  9. We will maintain regular communication with the claims specialist to better prepare the case for trial or settlement in a timely and cost-efficient manner.
  10. We acknowledge that the claims specialist maintains settlement negotiation responsibility until we are instructed otherwise.
  11. For any case which will be tried, we will provide an analysis of the procedures and estimate the litigation expense involved in trying a case before either the Workers’ Compensation Commission or in the appropriate court.
  12. After the trial, if necessary, we will advise the claims specialist what the review/appellate process will be at the Workers’ Compensation Commission, Circuit Court, Appellate Court, or the Supreme Court.
  13. We will invite the claims specialist to accompany the handling attorney to all hearings, trials and other proceedings.
  14. For any case which has been tried, upon receipt of the decision, we will immediately advise the claims specialist of the decision of each court which renders a decision or order involving a particular case.
  15. For any case which is settled, we will provide the claims specialist with a copy of the settlement contracts/settlement agreement/releases, etc.
  16. Once a case is tried to conclusion or settled, we will provide a closure letter to the claims specialist indicating the manner in which the case came to closure and any future implications of the decision, order, or approved settlement contract or settlement agreement/release.
  17. It is our firm’s goal to deliver the highest quality service in a timely and cost-effective manner, and we will maintain open communications with our clients to achieve that goal.

Providing service to the clients of Inman & Fitzgibbons, Ltd.
is our first priority.